Fraktpolicy
Shipping Policy
Order Processing Time
- All orders are processed within 2 -3 business days.
- Orders are not shipped or delivered on weekends or holidays.
- If we are experiencing a high volume of orders, or products are out of stock shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
Shipping Rates
- Shipping charges for your order will be calculated and displayed at checkout.
Delivery delays can occasionally occur.
Shipping Confirmation & Order Tracking
- You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
- jncswap.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).We are based in the European Union, so there are no customs duties if your country is also part of the European Union.
- International Customers: For customers outside of the European Union, please be aware that your order may be subject to customs duties, taxes, and import fees imposed by your country’s customs department. These additional charges are not included in our shipping rates and are the responsibility of the customer.
- Additional Documentation: If you require additional documentation to facilitate the customs process, please feel free to contact us(click here). We are happy to provide the necessary paperwork to help ensure a smooth delivery.
Damages
- jncswap.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
Free postage applies for the countries below:
- Belgium
- Bulgaria
- Czech Republic
- Denmark
- Estonia
- Finland
- France
- Croatia
- Ireland
- Italy
- Lithuania
- Latvia
- Luxembourg
- Hungary
- Germany
- Holland
- Poland
- Portugal
- Austria
- Romania
- Greece
- Slovenia
- Slovakia
- Spain
- Sweden
- Liechtenstein
- United Kingdom
- Turkey
If your country is not listed, please contact us (click here).
Please note that additional postage charges may apply.
Returns Policy
- Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
For any questions regarding shipping, please contact us at info@jncswap.com or via our contact form (click here)